Images like these are becoming more prevalent in organizational theory. The concept is one that falls right in line with servant leadership. I first experienced this with a supervisor I had about three years ago. In one of our first meetings he said, “my primary responsibility is to make your job easier, if I accomplish that, I am doing my job well.
I’ve thought the feedback was very unique and it has stuck with me since that meeting. The visual representation of that statement is an upside down organizational chart.
If the CEO finds ways to make his C suite/Chief Officers job easier than before, they will perform better. If those officers then in turn make their directors jobs easier, they will perform better. This trickles down however many layers there are in the organization and ensures your customer will be treated the right way.
What are your thoughts? Is this seeing the world through too much of a filtered lens? Does this only look good on paper and not make a difference in organizational behavior?
Tell me why!
Servant Leadership Analysis 