People before profit. Ian Fuhr shares this novel concept in this video. The premise is that if you treat your employees right, they will in turn treat your customers right. Historically, the customer is always number one. Servant Leadership principles challenge this thinking. Think of it this way, the hardest working company owner only has so many hours in a working day. But if he or she treats all 10 of his/her employees right, they’re getting 10 times as many dedicated hours of service to their customers. Extrapolate this out across global organizations and you see the exponential potential here.
“Servant Leadership is about creating an environment where people motivate themselves.”
Servant Leadership Analysis 